Anglian Water award scanning contract to IPC

Anglian Water has recently created a Huntingdon Campus, comprising of several buildings in the Huntingdon area. Part of this involved consolidating  the old HQ into a new premises in Huntingdon which became operational in the Autumn of 2014. In order to minimise the amount of paperwork  storage that the new facility needs to cater for, Anglian Water decided to embark on a major document scanning project, and after a competitive tender process appointed IPC to work with the 12 main departments affected by the move.

Anglian were looking for a high degree of scanning and indexing accuracy and confidentiality when handling sensitive legal and other types of historic documents. IPC’s experience over the last 20 years handling such material, and meeting high QA standards,  therefore counted in their favour. Location was also a factor, in relation to paperwork deliveries to the IPC Bureau in St.Ives, Cambridgeshire and in case of queries.

Once scanned and QA’d files are electronically transferred from IPC’s servers to individual departmental Share File accounts at Client, who then carry out their own QA and then transfer the information out to other legacy systems.

Working with 12 separate departments, all with their own needs,  presented some challenges, but IPC’s Project Manager for Anglian (Pam Roberts) commented ‘As with all new projects there is a bedding in process, which in this case, with the project being spread across so many departments, took a little longer. Once we had seen all the paperwork and understood all the varying requirements, the Bureau operation could work to relevant SLA’s and the processes from paperwork receipt,  to scanning and indexing and QA / Release have been carried out  in a timely and efficient manner.’