NHS Trust system upgrade gives substantial increase in productivity

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Addenbrooke’s NHS Trust based in Cambridge, is one of the country’s leading hospitals. As with all NHS organisations, the challenge that the volumes of paper based medical records brings, is one that has grown, rather than lessened over the years.

Addenbrooke’s took the decision to deploy an EDM scanning solution some 12 years ago, in order to start the process of converting the paper based records into a secure electronic format. IPC was the supplier chosen to provide the system (mstore), and from a 2 scanner start, the solution grew to a 4 station system. However, the noted challenge of increased records led to a review of the processes employed and it was decided to upgrade to the latest version of mStore, with new custom functionality to enhance productivity and increase the number of scan stations employed.

Now the team has grown to 8 scan stations with 2 shifts per day, and together with the additional functionality available in the latest version of mstore, has led to a significant increase in the number of files being converted. Using bar code separator sheets, once files are paper prepared, operatives simply scan the files and the system does the indexing and filling automatically, enabling those scanning to concentrate on image quality. The higher productivity and high level of QA available has enabled the Trust to start making much greater progress towards the e.Hospital vision that it is currently moving to deploy.

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