Photograph and memorabilia scanning FAQs
How much does the scanning service cost?
Please click here to view our price list.
Last update on 20/03/2023 by IPC.
Is there a minimum order value?
The minimum order value is £25.00
Last update on 20/03/2023 by IPC.
How do I place an order?
You can either place your order online or by telephone. Please click here to access our online order form or call us free on 08081 45 46 47.
Last update on 20/03/2023 by IPC.
I’m not sure how many photographs I have, can I still order?
Of course you can. If you are unable to count the photographs you wish to send to us, just make a reasonable estimate. We will advise on the total number after we have scanned them.
Last update on 20/03/2023 by IPC.
How do I prepare my material before I send it to you?
Please click here to read our tips on how to organise your material.
Last update on 20/03/2023 by IPC.
Where do I send my material?
Please send your photographs and any other memorabilia to:
The IPC Group
IPC House
7 Venture Court
Edison Road
St.Ives
Cambridgeshire
PE27 3JX
Last update on 20/03/2023 by IPC.
What is the best way to get my material to you?
You can either send it by courier, post or deliver it to us in person. If posting, we recommend that you use Royal Mail’s Special Delivery Guaranteed Next Day service. Please note that we are not open on a Saturday so do not post your package on a Friday.
Last update on 20/03/2023 by IPC.
Will you scan photographs which are in frames?
We will scan framed photographs but please do not send us the frames. Remove the photographs from the frames and just send us the photographs.
Last update on 20/03/2023 by IPC.
Are there any types of photographs you will not scan?
Please click here to view our full Terms & Conditions.
Last update on 20/03/2023 by IPC.
What format will my scanned images be in?
We will provide you with a CD, DVD or Memory Stick of high quality JPEG images.
Last update on 20/03/2023 by IPC.
How do I view the images on the CD/DVD or memory stick?
Please click here for full instructions on how to view your images.
Last update on 20/03/2023 by IPC.
What happens if I am not happy with some of the images?
In the unlikely event that you are unhappy with the quality of our work, please advise us within 7 days of receiving your scanned images and we will discuss the problem with you and agree a course of action. If we agree to re scan anything, this will be done free of charge.
Last update on 20/03/2023 by IPC.